Shipping & Delivery Policy
Last updated: 09/16/2025
At Kuykendall Nursery LLC, we strive to make the process of receiving wholesale nursery stock as smooth and reliable as possible. Please review our Shipping & Delivery Policy before placing an order.
1. Minimum Orders
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We are a wholesale-only nursery and do not sell individual plants for retail use.
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Minimum order requirements may apply depending on location, delivery method, or season.
2. Delivery Options
We offer the following options for receiving your order:
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Customer Pickup: Orders may be picked up at our nursery in McMinnville, TN, by appointment only.
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Delivery by Truck: We can arrange delivery for larger orders within a certain radius. Delivery fees will apply.
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Freight Shipping: For out-of-state or long-distance orders, freight carriers can be arranged. Customers are responsible for freight costs unless otherwise agreed in writing.
3. Shipping and Handling Costs
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Shipping and freight charges are the responsibility of the customer unless otherwise specified.
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Quotes for freight can be provided upon request at the time of order confirmation.
4. Preparation of Orders
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All orders are dug, prepared, and loaded with care to ensure plant quality.
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Customers are responsible for providing accurate shipping instructions and being available to receive plant material at the agreed-upon time.
5. Delivery Timing
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We make every effort to meet requested delivery dates; however, timing is subject to weather, seasonality, and availability.
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Delays due to weather, carriers, or other factors beyond our control are not the responsibility of Kuykendall Nursery LLC.
6. Responsibility After Delivery — FOB Origin
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All sales are FOB Origin (McMinnville, TN).
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Once nursery stock is loaded onto the truck at our nursery, responsibility for the order transfers to the customer.
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Kuykendall Nursery LLC is not responsible for damage, delays, or loss that occurs after loading.
7. Customer Responsibility for Unloading
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Customers are responsible for providing adequate labor and/or equipment to unload trucks at the delivery site.
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Unloading must be completed in a timely manner to avoid additional charges from carriers.
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Kuykendall Nursery LLC and contracted carriers are not responsible for unloading nursery stock.
8. Contact Us
For questions regarding shipping, delivery, or order arrangements, please contact us at:
Kuykendall Nursery LLC
McMinnville, TN
📧 info@kuykendallnursery.com
📞 (931) 743-2555
